Refund policy

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

1. Returns

You may request a return within 7 days of receiving your order.

Items must be unused, in their original packaging, and in the same condition that you received them.

Certain products such as personal care items, customized products, sale items, and perishable goods are not eligible for return.

2. Exchanges

If you receive a defective or damaged item, we will gladly exchange it for the same product.

Please contact our support team within 48 hours of delivery with your order details and clear photos of the issue.

3. Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5-10 business days.

Shipping charges are non-refundable.

4. How to Return

1. Email us at inayahzeeco@gmail.com with your order number and reason for return.

2. Our team will guide you with the return shipping process.

3. Please note: Return shipping costs are the responsibility of the customer unless the item is defective